The answer is, that most work can be and should be done remotely (quality and cost effectiveness).
Traveling to a remote data center can be costly, and in most cases, is extremely time sensitive. Using remote hands service helps fixing an issue the quickest.
Many data centers offer remote Smart Hands service, but usually it only covers very basic tasks such as rebooting servers, reconnecting cables, and minimal visual inspection on indicators.
When you need a remote workforce, we can send our technicians to your facility to be your remote hands and eyes.