AV5 engineers and technicians provide full scale of services to manage your IT infrastructure.
We are dedicated to the stability of your infrastructure.
Outsource your data center operations to AV5.
We will build a well-defined structural map of your servers. For the better insight, our professionals will walk through your existing infrastructure to inspect the hardware and its utilization. AV5 will also take a step further and provide you with a complete report of your existing server needs.
Network infrastructure is a backbone of any corporation. It includes all hardware and software that jointly forms a robust system. We help our clients build an effective and secure network infrastructure that can handle a large amount of data.
Power units are the most critical equipment for any data center. Many companies usually don’t pay proper attention to their feasibility. We will map power usage for safe power utilization.
We got you covered.
Using GlobalOps Services will allow you to:
Using our internal robust IT monitoring system, our experts will analyze your current data center infrastructure metrics with no delay. In addition, AV5 will provide feedback on how to optimize your power distribution along with its monitoring and humidity levels.
Equipment degrades and loses its functionality over time. This can likely become a problem for many corporations. At AV5 we develop a plan for proper maintenance and replacement of spare parts and devices to identify equipment that is prone to obsolescence. During our regular internal IT asset audit, we give our clients comprehensive feedback on their existing machines and devices along with a replacement strategy for each obsolete item.
In many cases, engineers need to work remotely. AV5 sets up a remote access to your equipment the way, that is functioning just like an engineer sitting inside your data center. At AV5, we implement a secondary, fully independent path to access your equipment.
At AV5 we focus on delivering superior services. It takes regular visits to perform a physical inspection of your data center. We analyze all the racks and machines to ensure their health and security, and indentify lose connections.
We provide a set of scripts “what to do if” so that your staff can follow specific steps to eliminate negative impact of any emergency situations. We train your staff in advance to avoid any mistakes that can happen in a panic mood.
It’s unnecessary for a small business to hire high-end engineers to be present in your data center at all times, or, it’s not doable in case when you use distributed data centers. We periodically conduct testing, that allows an engineering group to remotely access their devices anytime they need it.
We perform Redundancy testing to assess the integrity of your business backup systems and redundant networks by simulating hardware and software failure under control at non-production hours. We make corrections as needed.
Here are the Facts.
Frequently Asked Questions.
Having some doubts? We got you covered.
Yes. Absolutely! On a rare occasion when physical presence is required, in a timely manner AV5 will send an expert technitian to get the job done!
Your VirtualOps team members report labor hours based on task progress every day.
We use project management online software tools. Whenever there’s a task, it always reflects in project management software and is assigned to specific members of your VirtualOps team. You can always track the current tasks, their status, and the names of assigned team members.
When you choose your SLA (service level agreement), there are two options for your IT expert availability: guaranteed response within 4-hour or 24-hour window. If there is an emergency type of the situation, we will……
The key to effective collaboration is to ensure that your VirtualOps team always has access to the most updated information. Your Virtual team will keep, as well as will train your own staff how to keep the documentation correctly. We practice co-management style quite often. You and your internal IT team will supervise everything we do for you.
We value transparency.
We offer our services to small businesses and maximize every dollar that business owners spend with us. Speak with our experts, let us know your needs and requirements, and we will offer 2-3 options for your VirtualOps team.
As an example:
a GlobalOps team with 1 NetOp Engineer (working 15 hours a month) and 1 CTO on demand (working 20 hours a month) will cost $4200 a month.
These are the factors that affect pricing:
Engineer availability (within 4 hours or 24 hours)
You can begin using the GlobalOps service with our STARTER package (10 hours per month) and can be adjusted later on.
Price will go up accordingly if you prefer to add an IT project manager to professionally manage your VirtualOps.
What our customers say.
AV5’s team has been incredibly helpful and professional. Their knowledge of IT support is hands down the best I have ever worked with. This includes basic hosting to supporting our cloud, their customer service is exceptional for all of our needs we have. Most importantly beyond their extremely great IT skills is the trust we have in AV5 to handle all aspects of our needs.Leo RyzhenkoCEO, USRobotics
I have used AV5 on multiple occasions. The team, that Vitali put together is, hands down, one of the best in the industry. They have a customer-comes-first organization. I have full faith and trust in their work.Hovanes Ferikian
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